PRIVACY
Privacy policy
Plain-language summary of what we collect, why, and how you can get it removed. Last updated 2026-01. For questions: travis@hackfirstaid.com.
What we collect
- Email address and name — when you sign up for the Practitioner Brief, download a resource, or send a pricing inquiry.
- Account data — if you subscribe, the identifiers needed to run your account (organisation name, seat identifiers, billing contact).
- Aggregate site analytics — via a privacy-respecting analytics provider (Plausible). No third-party ad cookies. No cross-site tracking.
What we do with it
- Send the Practitioner Brief and the other briefs you opted into.
- Deliver resources you requested and respond to inquiries you sent.
- Run and improve the subscription you paid for.
- Meet legal and regulatory obligations (tax, contract, incident reporting).
What we don't do
- Sell, rent, or trade your email or contact information to anyone.
- Share subscriber lists with sponsors, partners, or advertisers.
- Send you unrelated commercial email you didn't opt into.
Your controls
- Unsubscribe — every email has a one-click unsubscribe link.
- Access, correction, deletion — email travis@hackfirstaid.com and we'll action it within one business week.
- Jurisdiction rights — GDPR, UK GDPR, CCPA, PIPEDA rights apply where they apply; the request email above is the intake.
Retention & security
Subscriber and inquiry records are retained for the life of your subscription plus the period required by tax and contract law, then deleted. Data is held in region-appropriate infrastructure with encryption in transit and at rest.
Contact
Travis R. Barlow, Founder & Principal Advisor — travis@hackfirstaid.com. Postal address available on request.